And here's why TextbaQ is...
“The prescription for happy customers”
Our quality control “Feedback Loop” is the ultimate tool for improving products and services in your business. Customers receive a text message with a web link to a rich form interaction on their phone where they rate their experience with your product or service and provide immediate feedback on how you can improve. Now you can resolve problems BEFORE customers with a negative experience tell the world.
The process of getting 5-star reviews on Google has never been this easy. Simply schedule a “Thank You” text that asks your customers to rate “how you did”. Since we collect the responses, only 4 and 5 star ratings are forwarded on to Google, so your business receives positive reviews.
Speed up the sales cycle with your customers by answering questions with a text message. Things like item availability, stock levels and lead times can be answered on the spot to enable the sale.
Using text messages allows you to cut your advertising spend and give your customers a higher level of service. A simple text reminder is multiples of times cheaper than traditional advertising... and coupled with an ice cold lemonade in the summer, or a hot chocolate during the winter, you just might get better results as well.
Elminate errors and simplify things for your employees with well thought out “canned” messages. With these shortcut messages, you can send professionally written messages in seconds that get exactly the response that you desire.
Hands-free Birthday Club!
Birthdays are some of the most meaningful days for people. Why not give them something really great on their important day? Our system is a “set-it and forget-it” solution that runs your entire birthday club on auto-pilot so you can stay focused on running your business!